Modern, Responsive, and Customizable Web Interface
The MiRTA PBX interface is designed to be modern, sleek, and fully responsive, ensuring a seamless user experience across all devices. Built on jQuery and Bootstrap, it combines performance with a clean, intuitive design. Additionally, the interface supports easy translation, allowing you to effortlessly adapt it to your preferred language for a fully localized experience.
Unlimited Scalability with No Restrictions
MiRTA PBX offers unlimited scalability—supporting unlimited tenants, peers, DIDs, and IVRs. There are no built-in limitations, allowing your system to grow seamlessly as your business expands. Whether you're managing a small operation or a large-scale deployment, MiRTA PBX provides the flexibility and capacity to scale without constraints.
Flexible Call Flow Management with Advanced Conditions
MiRTA PBX offers a variety of customizable conditions to optimize your call flow. You can define routing rules based on weektime, calendar events, caller ID, extension status, variables, and many other parameters. This flexibility allows for intelligent call handling, ensuring that calls are directed efficiently based on your specific business requirements..
Intuitive IVR and Auto-Attendant Designer
MiRTA PBX features an easy-to-use IVR and auto-attendant designer, allowing you to create sophisticated call flows effortlessly. It supports direct extension dialing, feature code activation, and voice detection, ensuring a smooth and efficient caller experience. With its intuitive interface, configuring and customizing your IVR system has never been easier.
Seamless Media File Management with Advanced Speech Capabilities
MiRTA PBX makes media file management effortless, offering multiple options for uploading, recording, and generating audio. You can record directly from an extension, an external number, or utilize Text-to-Speech (TTS) and Speech-to-Text (STT) services from leading providers such as Amazon, IBM, Google Cloud, and more. With support for multiple languages, you can create dynamic, multilingual voice prompts tailored to your needs.
Advanced and Flexible Queue Management
MiRTA PBX offers a powerful and customizable queue system designed to handle calls efficiently. It supports priority-based routing, timeouts, callbacks, and a full range of advanced options to optimize call handling. Whether you need intelligent call distribution or seamless customer service workflows, MiRTA PBX provides the flexibility to tailor queues to your specific needs.
Effortless Fax Integration: Mail-to-Fax, Fax-to-Mail, and Web Interface
MiRTA PBX provides an easy-to-use fax solution with mail-to-fax and fax-to-mail capabilities, along with a dedicated fax web interface. Users can send faxes directly from any email account, including those using their company domain, or upload a PDF file via the web interface. The system supports multiple fax transmission methods, including T.38, G.711, Fax Through, and Fax Store & Forward, ensuring maximum compatibility and reliability. With these flexible options, MiRTA PBX makes faxing effortless and fully integrated into your workflow.
Comprehensive Customization at Both System and Tenant Levels
MiRTA PBX offers full customization at both the global and tenant levels, allowing you to tailor configurations to meet your clients' specific needs. This flexibility ensures that each tenant can have a unique setup while maintaining overall system efficiency and control.
Real-Time Monitoring for Call and Contact Centers
Call and contact center managers can effortlessly monitor queues, track calls, and view agent statuses with a dedicated dashboard designed for large-screen displays. This specialized interface provides real-time insights, ensuring efficient call management and improved operational oversight.
Visual Call Flow Analysis with Detailed Graphs
MiRTA PBX provides detailed graphical representations of each configured call step, making it easy to analyze and verify call routing paths. This intuitive visualization ensures accurate configurations and helps quickly identify and optimize call flows.
White-Label and Custom Branding Support
You have full control over branding, with the ability to remove any product references and apply your own brand identity and theme. Multiple themes can be configured dynamically based on the URL used for access, ensuring a customized experience for different clients or environments.
Integrated Security Tools to Prevent Fraud
MiRTA PBX includes a suite of security tools designed to minimize fraud risks and protect your system. The GeoIP database allows you to restrict connections by country, Fail2Ban detects and blocks brute-force attacks, and the Call Cost Limit feature automatically halts compromised accounts to prevent unauthorized charges. These proactive measures ensure a secure and resilient VoIP environment.
Flexible Integration with AMI and AGI Interfaces
MiRTA PBX supports easy integration through the Multitenant AMI and AGI interfaces, enabling direct interaction with external applications. Whether customizing your integration or leveraging external services, you can effortlessly connect MiRTA PBX with your CRM solution, ensuring a smooth and efficient workflow.
Enable Direct Interaction with Your Custom AI Assistant
Allow your clients to communicate directly with your customized ChatGPT AI, tailored to their needs and available in the language of your choice.
Integrate Microsoft Teams Users as PBX Extensions
Enable any Microsoft Teams user to function as an internal extension, allowing them to make and receive calls while fully integrating with your existing PBX infrastructure.
Unlimited Configuration Possibilities to Meet Any Client Request
No matter how complex or unique the configuration your clients require, MiRTA PBX can handle it. With nearly 100 customizable destinations, you have the flexibility to accommodate even the most unconventional setups.
Real-Time Language Translation for Seamless Communication
MiRTA PBX enables real-time language translation, allowing users to communicate effortlessly with speakers of different languages. This feature ensures smooth and natural conversations without language barriers.
More features...
Conferencing
Ring groups
Hunt lists
Paging
Intercomms
GeoIP blocking
Regional outbound caller ID
CNAM with cache
Remote phone reboots
SIP and RTP encryption
Condition variable BLF
FMFM confirmation
Call forwarding
Extension BLF
Virtual Extensions
Hot Desking
Email template
Emergency call notification (Kari's law)
and features...
Flows
Custom destinations
AGI scripts
DISA
Feature codes
Fail2ban integration
Defaults
Parking lots
Stats
Least Cost Routing (LCR)
Video calls
Instant recording and pause
SIP decoding and debugging
Attended transfer
Streaming MOH
Multiple recording storage backend
Voicemail transcript
Call transcript
and features...
Short numbers
Conduits
Caller ID blacklist
Call campaigns
Voicemails
CRM integration
Nat control
Dial by name
Phone provisioning
PIN code dialing
Round robin provider selection
Find Me/Follow Me
BLF parking lots
Spy, barge and whisper
Call history
Routing profiles
Multitenant AMI
WebRTC
and features....
Phone books
Phone provisioning
MOS calculation
Caller ID modding
Multiple MOH
Billing (postpaid and prepaid)
Antifraud
Wallboards
Recording
FMFM and additional destinations
Advanced routing for calls
REST API
Blind transfer
Call waiting
Call pickup
Mobile twinning
External Agents
Mail to Call