Capabilities that scale with your customer base
MiRTA PBX is engineered around multitenancy + realtime configuration, with a practical feature set for production deployments (routing, IVR, queues, media, provisioning, and customization).
Modern web UI
Responsive interface intended for day-to-day operations across tenants, devices, and roles.
Unlimited scalability model
No artificial caps on tenants, extensions, channels, DIDs, or core PBX features.
Realtime-first
DB-backed configuration patterns that reduce disruptive reload cycles and simplify automation.
Call flow & routing
Build precise routing behavior without fragile scripting.
Advanced conditions
Route based on time windows, calendars, caller ID, extension status, variables, and more.
IVR / auto-attendant designer
Create IVRs with direct dialing, feature codes, and voice-detection patterns for smoother experiences.
Media, voice, and AI
Manage prompts at scale and enable next-gen voice workflows.
Media file management
Upload, record from extensions, record from external numbers, or generate prompts via TTS providers.
Speech capabilities (TTS/STT)
Integrate leading TTS/STT services and build multilingual prompts and transcriptions.
ChatGPT integration patterns
Enable conversational IVR, caller Q&A, routing assistance, and real-time actions (implementation dependent).
Recordings & compliance workflows
Operational patterns to manage recordings per tenant and apply consistent retention practices.
Queues & contact center
Flexible queue behavior designed for real-world operations.
Queue strategies
Priority routing, timeouts, callbacks, and advanced tuning options to match your service model.
Tenant-level customization
Apply global standards while letting each tenant control their own experience where appropriate.
Operational visibility
Support structured approaches to monitoring, alerting, and performance tuning.
Fax (optional but available)
Integrated workflows for organizations that still require faxing.
Fax-to-mail & mail-to-fax
Send faxes from email or web uploads; receive faxes into email; support multiple transmission methods for compatibility (e.g., T.38, G.711, store & forward patterns depending on your deployment).
Next step
If you describe your target deployment size and HA requirements, we can suggest a clean rollout plan.