Responsive
The interface is modern, slick and responsive, build on top of jQuery and Bootstrap. Translation in your own language is simple and easy.
Unlimited features
Unlimited tenants, unlimited peers, unlimited DIDs, unlimited IVR... there are no restrictions on how big your system can be.
Flexible conditions
Several type of conditions are available to be inserted in your call flow: weektime, calendar, caller ID, extension status, variable and many others.
IVR with Voice detection
An easy to use designer for IVR or Auto attendant with direct extension, feature code dialing and voice detection
Media files/TTS/STT
It is easy to manage media files allowing uploads, recording from extension, external number or even Text to Speech and Speech to Text using Amazon, IBM, Google cloud services and others, in all available languages.
Queues
Flexible Queue system with priority, timeouts, callbacks and all the options you may need.
Mail/Fax/Mail
Easy to use mail to fax and fax to mail with fax web interface. Fax can be sent from any email account even using the client company domain or directly from the web interface uploading a simple PDF file. T.38, G.711, Fax through and Fax Store and Forward are supported
Full customization
Full customization at general and tenant level to match your client's needs.
Wallboards
Call or contact center managers can easily check queues, calls or agent status with a page specifically made to be displayed on big screens.
Configuration Tree
You can get a detailed graph of each configured call step. It is easy to double check configuration paths.
White label
Don't disclose any info about the product you are using. You are free to remove any reference to the MiRTA PBX brand and apply your own brand and theme. Multiple themes can be configured based on the URL used for access.
Antifraud
Several tools have been integrated to minimise the risk of a fraud. GeoIP database allows you to limit countries that can be connected, Fail2ban will stop brute force attacks and Call cost limit will automatically stop compromised accounts.
CRM Integrations
Easy integration using the Multitenant AMI interface or the AGI interface. It is easy to integrate with your CRM solution customizing your integration or using external services.
Artificial Intelligence - ChatGPT
Allow your clients to talk directly with your customized ChatGPT artificial intelligence, in the language of your choice.
Microsoft Teams Integration
Use any Teams user as an internal extension to make or receive calls and completely integrate in your legacy PBX
Custom Destinations
Whatever you may have in mind, the weirdest configuration your clients may be requesting, MiRTA PBX can handle it. With almost 100 different custom destination, you can answer to any configuration request.
Live audio translation
It is possible to speak with a person in a different language, allowing the MiRTA PBX to translate in realtime.
More features...
Conferencing
Ring groups
Hunt lists
Paging
Intercomms
GeoIP blocking
Regional outbound caller ID
CNAM with cache
Remote phone reboots
SIP and RTP encryption
Condition variable BLF
FMFM confirmation
Call forwarding
Extension BLF
Virtual Extensions
Hot Desking
Email template
Emergency call notification (Kari's law)
and features...
Flows
Custom destinations
AGI scripts
DISA
Feature codes
Fail2ban integration
Defaults
Parking lots
Stats
Least Cost Routing (LCR)
Video calls
Instant recording and pause
SIP decoding and debugging
Attended transfer
Streaming MOH
Multiple recording storage backend
Voicemail transcript
Call transcript
and features...
Short numbers
Conduits
Caller ID blacklist
Call campaigns
Voicemails
CRM integration
Nat control
Dial by name
Phone provisioning
PIN code dialing
Round robin provider selection
Find Me/Follow Me
BLF parking lots
Spy, barge and whisper
Call history
Routing profiles
Multitenant AMI
WebRTC
and features....
Phone books
Phone provisioning
MOS calculation
Caller ID modding
Multiple MOH
Billing (postpaid and prepaid)
Antifraud
Wallboards
Recording
FMFM and additional destinations
Advanced routing for calls
REST API
Blind transfer
Call waiting
Call pickup
Mobile twinning
External Agents
Mail to Call