FAQs Straight answers

Frequently asked questions

The questions below are based on common provider and customer onboarding conversations.

Physical servers offer the best performance, but well-sized virtualization can work reliably even for latency-sensitive VoIP. Many deployments run successfully on VPS environments with good network conditions.
Voicemail is stored in the database along with other system information (deployment design may also include backups/replication).
Yes. A common approach is provisioning by inserting/updating the relevant database rows in a controlled way, so customer lifecycle events can be automated.
Yes. MiRTA PBX supports provisioning for a range of device families (and can be extended on request).
Standard support covers MiRTA PBX software and Asterisk integration. For OS-level support, add the monitoring/OS support service.
Typical scope includes disk space protection, MySQL integrity issues (including corruption/replication problems), Asterisk/Linux security updates, and troubleshooting high memory usage—exact scope depends on the agreement.
“meer-tha PBX”.

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