User contributions for Admin

7 October 2016

• 13:3213:32, 7 October 2016 diff hist +707‎ N Polycom VVX - directory request ‎ Created page with "<pre> <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- $Revision: 1.2 $ $Date: 2004/12/21 18:28:05 $ --> <directory> <item_list> {item_loo..." current
• 13:3213:32, 7 October 2016 diff hist +1,213‎ N Polycom VVX - MAC request ‎ Created page with "<pre> <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <phone1> {line_loop} <reg reg.{$line}.displayName="{$displayname}" reg.{$line}.address="{$usernam..." current
• 13:3113:31, 7 October 2016 diff hist +70‎ Provisioning Phone Examples ‎No edit summary
• 09:1209:12, 7 October 2016 diff hist 0‎ N File:Managephonebook.png ‎No edit summary
• 09:1109:11, 7 October 2016 diff hist +36‎ Phone Books ‎No edit summary
• 09:1109:11, 7 October 2016 diff hist 0‎ N File:Phonebook.png ‎No edit summary current
• 09:0309:03, 7 October 2016 diff hist +490‎ N Phone Books ‎ Created page with "You can define one or multiple phone books in each tenant. Phone books can be used for several actions: * when provisioning a phone, you can upload a phone book to the phone..."

5 October 2016

• 20:0520:05, 5 October 2016 diff hist +76‎ Installing MiRTA PBX ‎ →‎Clustering systems
• 20:0420:04, 5 October 2016 diff hist −1‎ Installing MiRTA PBX ‎ →‎Clustering systems
• 20:0420:04, 5 October 2016 diff hist +943‎ Installing MiRTA PBX ‎No edit summary

30 September 2016

• 20:4320:43, 30 September 2016 diff hist 0‎ N File:Twilioincomingdid.png ‎No edit summary current
• 20:4220:42, 30 September 2016 diff hist +5‎ Receiving SMS and routing to an email ‎ →‎API
• 20:4220:42, 30 September 2016 diff hist +128‎ Receiving SMS and routing to an email ‎No edit summary
• 18:2118:21, 30 September 2016 diff hist +412‎ N Receiving SMS and routing to an email ‎ Created page with "There are two ways to receive SMS. You can receive them as SIP MESSAGE or you can pull from your provider using an API. == SIP MESSAGE == As first step, please check if you..."
• 17:3817:38, 30 September 2016 diff hist +43‎ Configuration Guides ‎No edit summary

26 September 2016

• 09:4509:45, 26 September 2016 diff hist +39‎ Setup Guides ‎No edit summary

21 September 2016

• 14:0814:08, 21 September 2016 diff hist +347‎ Using a BLF key to monitor and pause/unpause from a queue ‎No edit summary current
• 14:0714:07, 21 September 2016 diff hist 0‎ File:TogglePauseStatusMonitoring.png ‎ Admin uploaded a new version of File:TogglePauseStatusMonitoring.png current
• 14:0614:06, 21 September 2016 diff hist 0‎ File:TogglePauseStatus.png ‎ Admin uploaded a new version of File:TogglePauseStatus.png current
• 14:0114:01, 21 September 2016 diff hist 0‎ N File:TogglePauseStatusMonitoring.png ‎No edit summary
• 14:0114:01, 21 September 2016 diff hist +185‎ Using a BLF key to monitor and pause/unpause from a queue ‎No edit summary
• 14:0014:00, 21 September 2016 diff hist 0‎ N File:TogglePauseStatus.png ‎No edit summary
• 13:5913:59, 21 September 2016 diff hist −5‎ Using a BLF key to monitor and pause/unpause from a queue ‎No edit summary
• 13:5713:57, 21 September 2016 diff hist +307‎ N Using a BLF key to monitor and pause/unpause from a queue ‎ Created page with "It can be nice to have a BLF key on your phone keypad showing your Queue Agent status (Paused or Available, but also Logged in the queue or not). Let's examine the Pause/Unpau..."
• 13:5313:53, 21 September 2016 diff hist +63‎ Configuration Guides ‎No edit summary

29 August 2016

• 21:5021:50, 29 August 2016 diff hist 0‎ N File:StatsIVRPoll.png ‎No edit summary current
• 21:5021:50, 29 August 2016 diff hist 0‎ N File:CollectFeedbackWhenHangup.png ‎No edit summary current
• 21:5021:50, 29 August 2016 diff hist 0‎ N File:IVRForFeedback.png ‎No edit summary current
• 21:5021:50, 29 August 2016 diff hist 0‎ N File:SupportQueueWithAgents.png ‎No edit summary current
• 21:4921:49, 29 August 2016 diff hist +1,026‎ N Collect feedback from clients calling support ‎ Created page with "It is now simple and easy to collect a feedback from a call, like a call to a support group. It can be done for calls going to Hunt Groups or to Queues. Start by creating you..." current
• 21:2721:27, 29 August 2016 diff hist +51‎ Configuration Guides ‎No edit summary

20 August 2016

• 08:5408:54, 20 August 2016 diff hist 0‎ N File:Smsroutingprofilereules.png ‎No edit summary current
• 08:4608:46, 20 August 2016 diff hist 0‎ N File:Twiliosmsproviderbottom.png ‎No edit summary current
• 08:4608:46, 20 August 2016 diff hist +201‎ Configuring TWILIO SMS provider ‎No edit summary
• 08:4408:44, 20 August 2016 diff hist 0‎ N File:Twilioconsole.png ‎No edit summary current
• 08:4308:43, 20 August 2016 diff hist 0‎ N File:Twiliosmsprovider.png ‎No edit summary current
• 08:4208:42, 20 August 2016 diff hist +10‎ Configuring TWILIO SMS provider ‎No edit summary
• 08:1608:16, 20 August 2016 diff hist +555‎ N Configuring TWILIO SMS provider ‎ Created page with "Twilio has announced a new API to deliver SMS, but the old RESTful simple API is still working. We are going to use it. Configure a new Provider, type SMS with protocol WEBURL..."
• 07:1707:17, 20 August 2016 diff hist +37‎ Configuration Guides ‎No edit summary

19 August 2016

• 19:0219:02, 19 August 2016 diff hist +1‎ User Privileges ‎No edit summary

18 August 2016

• 21:2421:24, 18 August 2016 diff hist +59‎ Provisioning ‎ →‎Phone Models

17 August 2016

• 08:0208:02, 17 August 2016 diff hist −47‎ Configuration Guides ‎No edit summary
• 07:5507:55, 17 August 2016 diff hist +47‎ Configuration Guides ‎No edit summary

14 August 2016

• 11:1011:10, 14 August 2016 diff hist +81‎ Text to Speech and Speech to Text services with IBM Bluemix ‎No edit summary
• 10:3110:31, 14 August 2016 diff hist 0‎ File:Voicesynthesizer.png ‎ Admin uploaded a new version of File:Voicesynthesizer.png current
• 09:3709:37, 14 August 2016 diff hist 0‎ N File:Voicesynthesizer.png ‎No edit summary
• 09:3709:37, 14 August 2016 diff hist +130‎ Text to Speech and Speech to Text services with IBM Bluemix ‎No edit summary
• 09:3609:36, 14 August 2016 diff hist 0‎ N File:Ibmspeechservices.png ‎No edit summary current
• 09:3609:36, 14 August 2016 diff hist +43‎ Text to Speech and Speech to Text services with IBM Bluemix ‎No edit summary
• 09:3509:35, 14 August 2016 diff hist 0‎ N File:Ibmspeechcredentials.png ‎No edit summary current