Provisioning Phone Examples: Difference between revisions

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=== Grandstream Dialplan ===
=== Grandstream Dialplan ===
Grandstream forces to use a dialplan on most call features. For some, you can skip the dialplan, but if you want to have BLF for Parking Lots, you need to customize the dial plan for your tenant. So for example, with a tenant code of DEVEL, you need to enter a dialplan entry like x+\-[\a-\z\A-\Z0-9]+
Grandstream forces to use a dialplan on most call features. For some, you can skip the dialplan, but if you want to have BLF for Parking Lots, you need to customize the dial plan for your tenant. So for example, with a tenant code of DEVEL, you need to enter a dialplan entry like x+\-[\a-\z\A-\Z0-9]+
=== Polycom provisioning reset ===
How to Perform a Hard Reset
Use the below steps if the following is met:
The phone is on a boot loop and no longer going to the home menu
The default password or mac password doesn't work
If it's a 3rd party phone
The account is already canceled and you cannot access Account Manager or Admin Console to download the extension CSV
Reboot the phone and wait for the starting application.
While the phone is in the starting application wait for the cancel button to appear then press it.
The phone will show a 7 second count down. This is the only open window to press the key combination to go to the hard reset page.
VVX series (VVX300, 301, 310, 311, etc): Press and hold 1 3 5 within the 7-second count down until it prompts you to the password page
Sound Point IP 335: Press and hold 1 3 5 7 within the 7-second count down until it prompts you to the password page
Sound Point IP series (IP550,560,570, etc): Press and hold 4 6 8* within the 7-second count down until it prompts you to the password page
Conference Phone IP5000, 6000, 7000: Press and hold 1 3 5 7 within the 7-second count down until it prompts you to the password page
Enter the device's MAC ID as the password (e.g 0004f28619dc).
Press the 2nd soft key that corresponds to the mode or (encoding) to change it to A->abc or a->abc.
Then (for example) to select the letter F, press the 3 key three times.

Latest revision as of 08:31, 15 February 2025

Provisioning Templates

Grandstream Dialplan

Grandstream forces to use a dialplan on most call features. For some, you can skip the dialplan, but if you want to have BLF for Parking Lots, you need to customize the dial plan for your tenant. So for example, with a tenant code of DEVEL, you need to enter a dialplan entry like x+\-[\a-\z\A-\Z0-9]+

Polycom provisioning reset

How to Perform a Hard Reset Use the below steps if the following is met: The phone is on a boot loop and no longer going to the home menu The default password or mac password doesn't work If it's a 3rd party phone The account is already canceled and you cannot access Account Manager or Admin Console to download the extension CSV Reboot the phone and wait for the starting application. While the phone is in the starting application wait for the cancel button to appear then press it. The phone will show a 7 second count down. This is the only open window to press the key combination to go to the hard reset page. VVX series (VVX300, 301, 310, 311, etc): Press and hold 1 3 5 within the 7-second count down until it prompts you to the password page Sound Point IP 335: Press and hold 1 3 5 7 within the 7-second count down until it prompts you to the password page Sound Point IP series (IP550,560,570, etc): Press and hold 4 6 8* within the 7-second count down until it prompts you to the password page Conference Phone IP5000, 6000, 7000: Press and hold 1 3 5 7 within the 7-second count down until it prompts you to the password page Enter the device's MAC ID as the password (e.g 0004f28619dc). Press the 2nd soft key that corresponds to the mode or (encoding) to change it to A->abc or a->abc. Then (for example) to select the letter F, press the 3 key three times.