Voice
This section allows to define how to route the call when a voice call is received.
Unconditional Forward is a destination that can be set on the DID to send the call to a particular destination. It is enable/disabled by the checkbox and that checkbox can be easily controlled by a feature code. This is not the destination to be set for common usage, you need to use the one in the Voice section.
Always record permits to force the recording of the call, whichever is the future of the call. Recordings will be available through the Call History menu.
Email recordings to defines if and to who the recordings needs to be sent once the call is over. Multiple destinations email can be entered with any delimiter, like space, comma and point and comma.
Minimum Size (Bytes) allows to receive those recordings bigger than the size set, in Bytes. Recording takes place only on bridged channels, so IVR prompts or Music On Hold will be not recorded.
Using the Prefix CallerID Num is possible to define a string to be added to any CallerID number received to identify for example the DID the call is coming from. The same result can be achieved by defining a Custom Destination.
Prefix CallerID Name is the same as above, but for the Caller ID Name.
Destination multiple drop down allow to define the list and the order of the objects receiving the call.