Receiving SMS and routing to an email
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There are two ways to receive SMS. You can receive them as SIP MESSAGE or you can pull from your provider using an API.
SIP MESSAGE
As first step, please check if your system can receive messages using SIP protocol. In sip.conf check if you have the following rows:
accept_outofcall_message=yes outofcall_message_context=astsms auth_message_requests = yes
Add if not and reload sip module