Receiving SMS and routing to an email
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There are two ways to receive SMS. You can receive them as SIP MESSAGE, or you can have them delivered from your provider using an API.
SIP MESSAGE
As first step, please check if your system can receive messages using SIP protocol. In sip.conf check if you have the following rows:
accept_outofcall_message=yes outofcall_message_context=astsms auth_message_requests = yes
Add if not, then add this to the [general] section of sip.conf and reload the sip module
In your DID, configure the protocol SIP MESSAGE and its destinations
Generic API
In your DID, configure the URL https://.../pbx/receivesms.php
So when your provider needs to deliver you a SMS, it will call your URL and provide all data.