Destinations

When a control list some possible destinations, you can choose among the following options:

Conditions ...: Perform the selected condition and continue on the matching/not matching destination
Conferences ...: Join the specified conference
Custom Destinations ...: Use the defined Custom Destinations
Add the calling extension to virtual extension [EXT]: Add the calling extension to the list of phone included in the virtual extension specified
Always report calls as answered elsewhere: Useful in an huntlist, doesn't leave an "unanswered call" message on phones
Answer the call: Usually not needed, it just answer the call
Barge with extension [EXT]: Barge with extension [EXT]
Blacklist last received caller ID: Insert the last received caller ID in the blacklist for the tenant
Busy: Report the call as busy
Comedian Voicemail system: Access the Voicemail system
Continue execution when called party hangup: When the called party hangup, instead of terminating the call, continue to the following destination
Dial by name directory: Gives access to the dial by name directory
Dial by name using the [NUM] dialed: Perform a "dial by name" lookup in the directory
Disable DND on the calling extension: For the calling extension, DND (Do not disturb) is disabled
Disable FMFM on the calling extension: For the calling extension, FMFM (Find Me, Follow Me) is disabled
Disable on busy forwarding for calling extension: For the calling extension, the additional destination "On Busy" is disabled
Disable on no answer forwarding for calling extension: For the calling extension, the additional destination "On No Answer" is disabled
Disable on offline forwarding for calling extension: For the calling extension, the additional destination "On Offline" is disabled
Disable unconditional forwarding for calling extension: For the calling extension, the unconditional destination is disabled
Dump channel variables (useful only for debug): Dumps all channel variables, useful only for debugging
Echo test: Perform the standard asterisk echo test
Enable DND on the calling extension: For the calling extension, enable DND (Do not disturb)
Enable FMFM on the calling extension: For the calling extension, enable FMFM (Find Me, Follow Me)
Enable on busy forwarding for calling extension: For the calling extension, the additional destination "On Busy" is enabled
Enable on no answer forwarding for calling extension: For the calling extension, the additional destination "On No Answer" is enabled
Enable on offline forwarding for calling extension: For the calling extension, the additional destination "On Offline" is enabled
Enable unconditional forwarding for calling extension: For the calling extension, the unconditional destination is enabled
Exit the Queue and call back when it is your turn: This can be used only inside a queue, it take note of the caller position in the queue, terminates the call, but call back the caller when it is his turn, placing in the first position in the queue
Force Recording of the call: Force the recording of the call
Generate a fake ringing tone to the calling party: When dialing the next destination, generates a fake ringing tone
Hangup the call: Hangup the call
Intercom with extension [EXT] (two way audio): Run an intercome with the specified extension
Invert condition match: In the following Conditions for the same destination group, the outcome of the condition is reversed, so if matching, the "Not Match" destination is followed and vice versa. It can be restored with the "Restore condition match"
L oad Flow variables: Recover all flow variables from the database
Login to all Queues: Log in the calling extension to all queue availables
Logout from all Queues: Log out the calling extension from all queue availables
Mask the callerID on calling [NUM]: Mask the caller ID and call the number matching [NUM]
Page extension [EXT] (one way audio): Page (one way audio) extension [EXT]
Park the call: Park the call in the first available parking lot
Park the call in the [NUM] parking lot: Park the call in the specified parking lot
Park the call without announce: Park the call in the first available parking lot but doesn't play the announce for the parking lot used
Pause caller from all queues: Pause the caller from all queues (the content for the variable USR-PAUSEREASON is used as reason)
Pickup Extension [EXT]: Pickup the ringing extension [EXT]
Pickup Group: Pickup a call ringing in your pickup group
Play Beep: Play just a beep
Play latest caller ID and ask to dial: Play the latest caller ID received and ask confirm to dial it
Play MOH to caller while ringing: For the next call in the destination list, instead of playing the usual ring tone to the caller, it plays Music on Hold
Play Music on Hold: Play Music on Hold to the caller
Play the callerid of the calling party: Play the caller ID of the calling Party
Receive Fax: Receive a Fax
Record a Message: Record a message and store in Configuration/Media Files
Remove all extensions from virtual extension [EXT]: Remove all extensions taking part of the virtual extension [EXT]
Remove the calling extension from any virtual extension: Remove the calling extension from any virtual extension
Remove the calling extension from virtual extension [EXT]: Remove the calling extension from the virtual extension [EXT]
Restore condition match: This is the opposite for "Invert condition match", it restores the normal behaviour of the condition
Retrieve the voicemail of the [EXT] dialed: Retrieve the voicemail associated to the [EXT] dialed
Retrieve the voicemail of the calling extension: Retrieve the voicemail for the calling extension
Say the date and time: Plays the date and time
Say the parked calls extensions: Plays the calls parked
Send audio playback without answering (Early Media): The next playbacks in the destination list are played to the caller without answering
Set Extension [EXT] state to in use: Set the extension [EXT] to in use, usueful for Flows and other conditions
Set Extension [EXT] state to not in use: Set the extension [EXT] to in use, usueful for Flows and other conditions
Set FMFM number to [NUM] and enable it: Set the FMFM number to [NUM] and enable FMFM

Edit Edit Copy Copy Delete Delete 43 SETONBUSY Set on busy forwarding for calling extension to [N... Edit Edit Copy Copy Delete Delete 44 SETONNOANSWER Set on no answer forwarding for calling extension ... Edit Edit Copy Copy Delete Delete 45 SETONOFFLINE Set on offline forwarding for calling extension to... Edit Edit Copy Copy Delete Delete 42 SETUNCONDITIONAL Set unconditional forwarding for calling extension... Edit Edit Copy Copy Delete Delete 74 SPY Spy extension [EXT] Edit Edit Copy Copy Delete Delete 77 SWB456 Spy/Whisper/Barge extension [EXT] Edit Edit Copy Copy Delete Delete 84 TOGGLEDND Toggle DND for the calling extension Edit Edit Copy Copy Delete Delete 135 TOGGLEFMFM Toggle FMFM for the calling extension Edit Edit Copy Copy Delete Delete 119 TOGGLEDIALEDSTATUS Toggle state of dialed extension Edit Edit Copy Copy Delete Delete 41 TOGGLESTATE Toggle state of extension [EXT] Edit Edit Copy Copy Delete Delete 29 UNMASKDIAL Unmask the callerID on calling [NUM] Edit Edit Copy Copy Delete Delete 109 UNPAUSEALLQUEUES Unpause caller to all queues Edit Edit Copy Copy Delete Delete 4 VOICEMAILEXTEN Voicemail for Extension [EXT] Edit Edit Copy Copy Delete Delete 99 WAIT15 Wait fifteen seconds Edit Edit Copy Copy Delete Delete 105 WAIT15 Wait fifteen seconds Edit Edit Copy Copy Delete Delete 34 WAIT5 Wait five seconds Edit Edit Copy Copy Delete Delete 143 WAITFORCALLERREADY Wait for caller execution completed Edit Edit Copy Copy Delete Delete 33 WAIT1 Wait one second Edit Edit Copy Copy Delete Delete 97 WAIT10 Wait ten seconds Edit Edit Copy Copy Delete Delete 103 WAIT10 Wait ten seconds Edit Edit Copy Copy Delete Delete 125 WAIT10 Wait ten seconds Edit Edit Copy Copy Delete Delete 101 WAIT20 Wait twenty seconds Edit Edit Copy Copy Delete Delete 107 WAIT20 Wait twenty seconds Edit Edit Copy Copy Delete Delete 58 DELETEWAKEUPALARM Wakeup Alarm - Disable the time set Edit Edit Copy Copy Delete Delete 59 PLAYWAKEUPALARM Wakeup Alarm - Play the time set Edit Edit Copy Copy Delete Delete 56 SETWAKEUPALARM Wakeup Alarm - Set the time from DTMF HHMM Edit Edit Copy Copy Delete Delete 76 WHISPER Whisper to extension [EXT]

Dial by name directory Access to Dial by name directory menu Dial by name using the [NUM] dialed Use the dialed [NUM] to call using dial by name Disable FMFM extension Disable FMFM for the calling extension Disable on busy forwarding for calling extension Disable on busy forwarding for calling extension Disable on no answer forwarding for calling extension Disable on no answer forwarding for calling extension Disable on offline forwarding for calling extension Disable on offline forwarding for calling extension Disable unconditional forwarding for calling extension Disable unconditional forwarding for calling extension Echo test Perform an echo test, repeating all what is said Enable FMFM Enable FMFM for the calling extension Enable on busy forwarding for calling extension Enable on busy forwarding for calling extension Enable on no answer forwarding for calling extension Enable on no answer forwarding for calling extension Enable on offline forwarding for calling extension Enable on offline forwarding for calling extension Enable unconditional forwarding for calling extension Enable unconditional forwarding for calling extension Force Recording of the call Activate the recording for the call Hangup the call Hangup the call Intercom with extension [EXT] (two way audio) Perform an intercom (two way audio) with the extension dialed [EXT] Login to all Queues Login the calling extension to all queue Logout from all Queues Logout the calling extension to all queue Mask the callerID on calling [NUM] Activate the Privacy Mode while calling the [NUM] Page extension [EXT] (one way audio) Perform a page (on way audio) with the extension dialed [EXT] Park the call Park the call Pickup Extension [EXT] Pickup extension dialed [EXT] Pickup Group Pickup a call from the current group Play Beep Play a simple beep 49 Feature Code Description Play the callerid of the calling party Play the callerid of the calling party Record a Message Record a message. The message is recorded and added to the list of media files with the date and time of the recordings. Usually it is renamed and used in some menu Retrieve the voicemail of the calling extension Retrieve the voicemail of the calling extension Retrieve the voicemail of the [EXT] dialed Retrieve the voicemail of the extension [EXT] Say the parked calls extensions List the parking lot used by calls parked Set Extension [EXT] state to in use Set the state of the extension [EXT] to “IN USE” Set Extension [EXT] state to not in use Set the state of the extension [EXT] to “NOT IN USE” Set FMFM number to [NUM] and enable it Set the number [NUM] dialed as FMFM for the calling extension. Set on busy forwarding for calling extension to [NUM] If the [NUM] dialed is not an internal extension, then the [NUM] is checked among the Custom Destinations. If one of the Custom Destinations is matching the [NUM], then it is used, otherwise a new Custom Destination is automatically created and set as Busy Forwarding. Set on no answer forwarding for calling extension to [NUM] If the [NUM] dialed is not an internal extension, then the [NUM] is checked among the Custom Destinations. If one of the Custom Destinations is matching the [NUM], then it is used, otherwise a new Custom Destination is automatically created and set as No Answer Forwarding. Set on offline forwarding for calling extension to [NUM] If the [NUM] dialed is not an internal extension, then the [NUM] is checked among the Custom Destinations. If one of the Custom Destinations is matching the [NUM], then it is used, otherwise a new Custom Destination is automatically created and set as Offline Forwarding. Set unconditional forwarding for calling extension to [NUM] If the [NUM] dialed is not an internal extension, then the [NUM] is checked among the Custom Destinations. If one of the Custom Destinations is matching the [NUM], then it is used, otherwise a new Custom Destination is automatically created and set 50 Feature Code Description as Unconditional Forwarding. Spy extension [EXT] Spy on extension [EXT] Toggle state of extension [EXT] Change the state of the Extension [EXT] from IN USE to NOT IN USE and vice versa Unmask the callerID on calling [NUM] Remove the Privacy Mode while calling the [NUM] Voicemail for Extension [EXT] Retrieve the voicemail for extension [EXT] Wait five seconds Wait five seconds Wait one second Wait one second Wakeup Alarm - Disable the time set List all wake up alarms set for the calling extension and allow to delete one of them Wakeup Alarm - Play the time set List all wake up alarms set for the calling extension Wakeup Alarm - Set the time from DTMF HHMM Set a wake up alarm by requesting to enter the hour in the HHMM format New Feature Codes are automatically created when any of the object is created, as follows: Object Feature Code Extensions Allowing to dial the extension listed Custom Destinations Allowing to dial the destination defined Media Files Rerecord, Playback and Background the media file Conditions Check condition IVRs Execute IVR Hunt Lists Execute hunt lists Conference Rooms Access conference room Queues Access queue Flows Execute flows DISA Access DISA Voicemails Send the call to the voicemail Whisper to extension [EXT] Whisper to extension [EXT]

Destinations

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