Call Campaigns: Difference between revisions
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[[File:callcampaigns.png|thumb|700px]] | [[File:callcampaigns.png|thumb|700px]] | ||
Using call campaigns is possible to dial automatically a series of numbers and play a predefined message or connect to an extension, queue, conference room. It can be used for advertising, marketing or just as an appointment reminder. A call campaign can start automatically or be manual started/stopped. | Using call campaigns is possible to dial automatically a series of numbers and play a predefined message or connect to an extension, queue, conference room. It can be used for advertising, marketing or just as an appointment reminder. A call campaign can start automatically or be manual started/stopped. | ||
<gallery> | |||
scheduledcampaign.png|Scheduled | |||
ondemandcampaign.png|On demand | |||
</gallery> | |||
* '''Name''' is the internal name for the call campaigns | * '''Name''' is the internal name for the call campaigns | ||
* '''CallerID''' allows to specify which CallerID to use when dialing the numbers | * '''CallerID''' allows to specify which CallerID to use when dialing the numbers | ||
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* '''Use Do Not Call lists''' permits to use a list of numbers who has opted to not receive calls, useful for example when doing marketing calls | * '''Use Do Not Call lists''' permits to use a list of numbers who has opted to not receive calls, useful for example when doing marketing calls | ||
[[File:callcampaignnumbers.png|thumb|700px]] | [[File:callcampaignnumbers.png|thumb|700px]] | ||
Revision as of 13:02, 17 April 2016
Using call campaigns is possible to dial automatically a series of numbers and play a predefined message or connect to an extension, queue, conference room. It can be used for advertising, marketing or just as an appointment reminder. A call campaign can start automatically or be manual started/stopped.
Scheduled
On demand
- Name is the internal name for the call campaigns
- CallerID allows to specify which CallerID to use when dialing the numbers
- Type can be “On demand start/stop” or “Scheduled”. For scheduled campaigns, you can enter the Start/End for the campaign and a weektime condition to control the timeslots when the campaign is run
- Use Do Not Call lists permits to use a list of numbers who has opted to not receive calls, useful for example when doing marketing calls
