CallerID Mods: Difference between revisions

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A callerid mod is a way to change the callerid of inbound calls, so it will be easier for your clients to call the number back.
A callerid mod is a way to change the callerid of inbound calls, so it will be easier for your clients to call the number back.


One common usage is when your DID provider is sending + and you don't want to send it to your clients.
One common usage is when your DID provider is sending the + and you don't want to send it to your clients.


This can be captured and removed with a simple regex like ^\+.*
This can be captured and removed with a simple regex like ^\+.*
[[File:Removetheplus.png|400px]]
Another common usage is when your DID provider is not sending the + and your client is requiring it.
[[File:Alwaysaddtheplus.png|400px]]


You need to assign the defined CallerID Mods to the tenant in Configuration/Settings - Inbound CallerID modifications:
You need to assign the defined CallerID Mods to the tenant in Configuration/Settings - Inbound CallerID modifications:

Latest revision as of 16:25, 24 January 2020

A callerid mod is a way to change the callerid of inbound calls, so it will be easier for your clients to call the number back.

One common usage is when your DID provider is sending the + and you don't want to send it to your clients.

This can be captured and removed with a simple regex like ^\+.*

Removetheplus.png

Another common usage is when your DID provider is not sending the + and your client is requiring it.

Alwaysaddtheplus.png

You need to assign the defined CallerID Mods to the tenant in Configuration/Settings - Inbound CallerID modifications: