Agent Activity: Revision history

Jump to navigation Jump to search

Diff selection: Mark the radio buttons of the revisions to compare and hit enter or the button at the bottom.
Legend: (cur) = difference with latest revision, (prev) = difference with preceding revision, m = minor edit.

5 December 2023

1 December 2023

  • curprev 17:0517:05, 1 December 2023‎ Admin talk contribs‎ 1,868 bytes +1,868‎ Created page with "The Statistics about the agent activities are based on the data in the queue_log table Answered - Qty : Number of answered calls by the agent Answered - Total : Number of seconds answering to calls by the agent Answered - Avg. Duration : Average number of seconds answering to calls by the agent Ring Time - Max : Max number of seconds before answering a call. It counts only answered calls by the agent Ring Time - Avg : Average number of seconds before answering a call...."
Retrieved from "http://www.mirtapbx.com/manual/index.php/Agent_Activity"