Understanding call recording - Revision history

Admin at 16:31, 25 April 2020

2020-04-25T16:31:38Z

← Older revision		Revision as of 16:31, 25 April 2020
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	Phone B is configured with recording "Yes, but allow to stop by caller"		Phone B is configured with recording "Yes, but allow to stop by caller"

			DID is configure with recording "Yes, but allow to stop by called"

	{\| class="wikitable"		{\| class="wikitable"
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	\| Direct call \|\| Phone A calls Phone B \|\| The call is recorded		\| Direct call \|\| Phone A calls Phone B \|\| The call is recorded
	\|-		\|-
	\| ~~Transfered~~ call \|\| Phone A calls Phone B, Phone A transfers the call to Phone C \|\| The call from A to B is recorded. The call between B and C is not recorded		\| Transferred call \|\| Phone A calls Phone B, Phone A transfers the call to Phone C \|\| The call from A to B is recorded. The call between B and C is not recorded
	\|-		\|-
	\| ~~Transfered~~ call \|\| Phone A calls Phone B, Phone B transfers the call to Phone C \|\| The call from A to B is recorded. The call between A and C is recorded		\| Transferred call \|\| Phone A calls Phone B, Phone B transfers the call to Phone C \|\| The call from A to B is recorded. The call between A and C is recorded
			\|-
			\| Inbound call \|\| External Phone calls Phone A \|\| The call from External Phone and A
			\|-
			\| Inbound Transferred call \|\| External Phone calls Phone A, Phone A transfer the call to Phone B \|\| The call from External Phone and A is recorded. The call between External Phone and B is recorded

	\|}		\|}

Admin at 15:32, 25 April 2020

2020-04-25T15:32:03Z

← Older revision		Revision as of 15:32, 25 April 2020
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	\| Direct call \|\| Phone A calls Phone B \|\| The call is recorded		\| Direct call \|\| Phone A calls Phone B \|\| The call is recorded
	\|-		\|-
	\| Transfered call \|\| Phone A calls Phone B, Phone A ~~transfer~~ the call to Phone C \|\| The call from A to B is recorded. The call between B and C is not recorded		\| Transfered call \|\| Phone A calls Phone B, Phone A transfers the call to Phone C \|\| The call from A to B is recorded. The call between B and C is not recorded
	\|-		\|-
	\| ~~Example~~ \|\| ~~Example~~ \|\| ~~Example~~		\| Transfered call \|\| Phone A calls Phone B, Phone B transfers the call to Phone C \|\| The call from A to B is recorded. The call between A and C is recorded
	\|}		\|}

Admin at 15:29, 25 April 2020

2020-04-25T15:29:51Z

← Older revision		Revision as of 15:29, 25 April 2020
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	\| Direct call \|\| Phone A calls Phone B \|\| The call is recorded		\| Direct call \|\| Phone A calls Phone B \|\| The call is recorded
	\|-		\|-
	\| ~~Example~~ \|\| ~~Example~~ \|\| ~~Example~~		\| Transfered call \|\| Phone A calls Phone B, Phone A transfer the call to Phone C \|\| The call from A to B is recorded. The call between B and C is not recorded
	\|-		\|-
	\| Example \|\| Example \|\| Example		\| Example \|\| Example \|\| Example
	\|}		\|}

Admin: Created page with "Call recording is a hot topic and while it is quite simple to perform the recording at trunk level, it is very hard to manage start, stopping and transfer of calls while recor..."

2020-04-25T15:17:35Z

Created page with "Call recording is a hot topic and while it is quite simple to perform the recording at trunk level, it is very hard to manage start, stopping and transfer of calls while recor..."

New page

Call recording is a hot topic and while it is quite simple to perform the recording at trunk level, it is very hard to manage start, stopping and transfer of calls while recording. Let's show some scenario and detail what works and what doesn't work.

Phone A is configured with recording "Yes, but allow to stop by caller"

Phone B is configured with recording "Yes, but allow to stop by caller"

{| class="wikitable"
|-
! Type of Call !! Description !! Result
|-
| Direct call || Phone A calls Phone B || The call is recorded
|-
| Example || Example || Example
|-
| Example || Example || Example
|}