Integrating with Microsoft Teams - Revision history

Admin at 21:00, 17 December 2025

2025-12-17T21:00:16Z

← Older revision		Revision as of 21:00, 17 December 2025
Line 22:		Line 22:

	One of the problem with the MS Teams integration is the lack of presence indication. Receiving extension status update from MS Teams is complex and it is currently not possible, BUT, it is possible to check for the Teams extension status BEFORE dialing any Teams extension. This will avoid receiving a MiRTA PBX call while on a call over Teams.		One of the problem with the MS Teams integration is the lack of presence indication. Receiving extension status update from MS Teams is complex and it is currently not possible, BUT, it is possible to check for the Teams extension status BEFORE dialing any Teams extension. This will avoid receiving a MiRTA PBX call while on a call over Teams.

	~~In Admin/Settings, fill the Client ID and Client Secret~~

	In Admin/Tenant, fill the Tenant ID		In Admin/Tenant, fill the Tenant ID

	In Configuration/Extension, fill the Teams Extension ID		In Configuration/Extension, fill the Teams Extension ID

			In Configuration/Settings, fill the Client ID and Client Secret

	Now in Status/Peers you'll see the MIRTA PBX state for each of the Custom Extension and also the Teams extension		Now in Status/Peers you'll see the MIRTA PBX state for each of the Custom Extension and also the Teams extension

Admin at 16:08, 8 December 2025

2025-12-08T16:08:17Z

← Older revision		Revision as of 16:08, 8 December 2025
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	Check to see if OpenSIPS has made the connection to Teams		Check to see if OpenSIPS has made the connection to Teams

			== Further integration ==

			One of the problem with the MS Teams integration is the lack of presence indication. Receiving extension status update from MS Teams is complex and it is currently not possible, BUT, it is possible to check for the Teams extension status BEFORE dialing any Teams extension. This will avoid receiving a MiRTA PBX call while on a call over Teams.

			In Admin/Settings, fill the Client ID and Client Secret

			In Admin/Tenant, fill the Tenant ID

			In Configuration/Extension, fill the Teams Extension ID

			Now in Status/Peers you'll see the MIRTA PBX state for each of the Custom Extension and also the Teams extension

Admin at 08:29, 7 September 2024

2024-09-07T08:29:50Z

← Older revision		Revision as of 08:29, 7 September 2024
Line 9:		Line 9:
	Fourth step, [[MiRTA PBX teams configuration]]		Fourth step, [[MiRTA PBX teams configuration]]

	Fifth step, [[MiRTA PBX extension configuration]]		Fifth step, [[MiRTA PBX teams extension configuration]]

	== Debugging ==		== Debugging ==

Admin at 08:29, 7 September 2024

2024-09-07T08:29:40Z

← Older revision		Revision as of 08:29, 7 September 2024
Line 8:		Line 8:

	Fourth step, [[MiRTA PBX teams configuration]]		Fourth step, [[MiRTA PBX teams configuration]]

			Fifth step, [[MiRTA PBX extension configuration]]

	== Debugging ==		== Debugging ==

Admin at 21:16, 5 May 2024

2024-05-05T21:16:37Z

← Older revision		Revision as of 21:16, 5 May 2024
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	Fourth step, [[MiRTA PBX teams configuration]]		Fourth step, [[MiRTA PBX teams configuration]]

			== Debugging ==

			Check to see if OpenSIPS is listening to port 5091

			netstat -nap \| grep 5091

			Check to see if OpenSIPS has made the connection to Teams

Admin at 20:47, 30 April 2024

2024-04-30T20:47:33Z

← Older revision		Revision as of 20:47, 30 April 2024
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	Third step, [[Asterisk teams configuration]]		Third step, [[Asterisk teams configuration]]

	Fourth step, [[MiRTA PBX configuration]]		Fourth step, [[MiRTA PBX teams configuration]]

Admin at 20:47, 30 April 2024

2024-04-30T20:47:22Z

← Older revision		Revision as of 20:47, 30 April 2024
Line 6:		Line 6:

	Third step, [[Asterisk teams configuration]]		Third step, [[Asterisk teams configuration]]

			Fourth step, [[MiRTA PBX configuration]]

Admin at 15:54, 2 April 2024

2024-04-02T15:54:52Z

← Older revision		Revision as of 15:54, 2 April 2024
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	Second step, [[OpenSips configuration]]		Second step, [[OpenSips configuration]]

			Third step, [[Asterisk teams configuration]]

Admin: Replaced content with "The integration with MS Teams is experimental. First step, Microsoft Teams configuration Second step, OpenSips configuration"

2024-03-29T15:34:05Z

Replaced content with "The integration with MS Teams is experimental. First step, Microsoft Teams configuration Second step, OpenSips configuration"

← Older revision		Revision as of 15:34, 29 March 2024
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	First step, [[Microsoft Teams configuration]]		First step, [[Microsoft Teams configuration]]

	~~On the Microsoft side:~~		Second step, [[OpenSips configuration]]

	~~Configure Microsoft Teams for DirectRouting~~

	~~1. Microsoft 365 admin center → Settings → Domains → Add domain (as example sbc.v-pbx.site)~~

	~~[[File:MS Teams - Integrazione 1.png\|800px]]~~

	~~2. Select method~~, ~~I used verify by add TXT record in DNS~~

	[[~~File:MS Teams - Integrazione 2.png\|800px]]~~

	~~3. Receive data for verification~~

	~~[[File:Msteams3.png\|800px]]~~

	~~4. Add TXT record with data from MS~~

	~~[[File:Msteams4.png\|800px]]~~

	~~5. If you use domain only voice call, uncheck “Exchange and Exchange Online Protection” and complete verification~~

	~~[[File:Msteams5.png\|800px~~]]

	~~6. Add user with created domain. Users -> Active users -> Add a user~~

	~~[[File:Msteams6.png\|800px]]~~

	~~7. Select necessary licenses Phone Standart + (Buisness Basic or if you have E3)~~

	~~[[File:Msteams7.png\|800px]]~~

	~~8. Now you need go to “Microsoft Teams admin center” Voice -> Direct Routing~~

	~~[[File:Msteams8.png\|800px]]~~

	~~9. At the top right of the page, select “Manage PSTN usage records” and add “sbc”~~

	~~[[File:Msteams9.png\|800px]]~~

	~~10. Next Voice -> Direct Routing ->SBCs -> Add~~

	~~[[File:Msteams10.png\|800px]]~~

	~~make sure you have selected “Enabled” and “Send SIP options”~~

	~~11. You will see that the domain has been added but is inactive.~~

	~~[[File:Msteams11.png\|800px]]~~

	~~12. Next Voice -> Direct Routing -> Voice routes -> Add~~

	~~[[File:Msteams12.png\|800px]]~~

	~~Add regular expression to “Dialed number pattern” ^(\+[0-9]{7,15})$. Add SBC and Add PSTN that we created~~

	~~13. Next Voice -> Voice routing policies->Add~~

	~~[[File:Msteams13.png\|800px]]~~

	~~Create new Policy and add our PSTN~~

	~~14. Users -> Manage users and edit our user~~

	~~[[File:Msteams14.png\|800px]]~~

	~~15. Policies->Voice routing policy-> Edit~~

	~~[[File:Msteams15.png\|800px]]~~

	~~Select created “my rp”~~

	~~16. Account -> General information -> Edit~~

	~~[[File:Msteams16.png\|800px]]~~

	~~17. Assign phone number -> Phone number type=Direct routing -> Assigned phone number = your number~~

	~~[[File:Msteams17.png\|800px]]~~

	~~[[File:Msteams17b.png\|800px]]~~

	~~Congratulations, the MS Teams configuration is complete! Once we configure Asterisk as the SBC, it will go into an active mode. Users will then be able to make and receive calls.~~

Admin at 15:33, 29 March 2024

2024-03-29T15:33:28Z

← Older revision		Revision as of 15:33, 29 March 2024
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	The integration with MS Teams is experimental.		The integration with MS Teams is experimental.

			First step, [[Microsoft Teams configuration]]

	On the Microsoft side:		On the Microsoft side: