Configuring a service using ChatGPT - Revision history

Admin at 17:31, 21 May 2025

2025-05-21T17:31:38Z

← Older revision		Revision as of 17:31, 21 May 2025
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	You are now able to "talk" with your PBX and ask for info, recover information on the internet or trigger destinations in special case. Let's see some useful configuration.		You are now able to "talk" with your PBX and ask for info, recover information on the internet or trigger destinations in special case. Let's see some useful configuration. If you want to use Functions and Parameters (Variables), you need to use gpt-4-turbo with an API key connected with a paid account.

	== ChatGPT integration ==		== ChatGPT integration ==

Admin: /* Using the data */

2025-04-19T14:22:46Z

Using the data

← Older revision		Revision as of 14:22, 19 April 2025
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	[[File:ConditionAgentName.png\|800px]]		[[File:ConditionAgentName.png\|800px]]

			== The result ==

			In the AI log, you can see the current call flow, like this one.

			>> are what the caller says

			<< are what the AI says

			QQ is when a AI Function triggers with the arguments

			AA is when the data is sent back to the AI for further processing


			<pre>
			>> hello
			<< Hello! How can assist you today
			>> I'd like to book an appointment
			<< Sure, I can help you with that. Could you please provide me with the weekday and time you prefer for the appointment, as well as your name?
			>> my name is Leandro and I like the appointment on Tuesday at 11:00
			QQ {"name":"request_for_an_appointment","arguments":"{\"weekday\":\"Tuesday\",\"time\":\"11:00\",\"name\":\"Leandro\"}"}
			AA {"role":"function","name":"request_for_an_appointment","content":"{\"assistantname\":\"Mary\"}"}
			<< Your appointment is set for Tuesday at 11:00 AM. Mary will be in touch with you to assist further. Is there anything else I can help you with?
			</pre>

Admin: /* Using the data */

2025-04-19T14:19:42Z

Using the data

← Older revision		Revision as of 14:19, 19 April 2025
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	[[File:AIFunction.png\|800px]]		[[File:AIFunction.png\|800px]]

			[[File:EmailDestination.png\|800px]]

			[[File:ConditionAgentName.png\|800px]]

Admin: /* Using the data */

2025-04-19T14:16:57Z

Using the data

← Older revision		Revision as of 14:16, 19 April 2025
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	The data provided to the IA can be used, in this case an email is sent and the name of the agent getting back to the caller is recovered from a condition		The data provided to the IA can be used, in this case an email is sent and the name of the agent getting back to the caller is recovered from a condition

	[[File:AIFunction.png\|~~thumb~~]]		[[File:AIFunction.png\|800px]]

Admin: /* Putting the IA at work */

2025-04-19T14:16:32Z

Putting the IA at work

← Older revision		Revision as of 14:16, 19 April 2025
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	This configuration is made by pressing the "Function" edit icon. It is important to describe each function, so the IA can pick the correct one based on the requests from the caller. It is of the same importance to describe each of the parameters. The names of the parameters, "name", "weekday" and "time" will be available in Asterisk as variables like USR-name, USR-weekday and USR-time, so you can use them in your configuration.		This configuration is made by pressing the "Function" edit icon. It is important to describe each function, so the IA can pick the correct one based on the requests from the caller. It is of the same importance to describe each of the parameters. The names of the parameters, "name", "weekday" and "time" will be available in Asterisk as variables like USR-name, USR-weekday and USR-time, so you can use them in your configuration.

			== Using the data ==

			The data provided to the IA can be used, in this case an email is sent and the name of the agent getting back to the caller is recovered from a condition

			[[File:AIFunction.png\|thumb]]

Admin: /* Putting the IA at work */

2025-04-19T14:14:20Z

Putting the IA at work

← Older revision		Revision as of 14:14, 19 April 2025
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	[		[
	{		{
	"name": "~~book_appointment~~",		"name": "request_for_an_appointment",
	"description": "~~you can book~~ an appointment ~~by asking~~ the ~~preferred day~~ of the ~~week and time~~",		"description": "Request an appointment, get back the name of the assistant who will get in touch",
	"parameters": {		"parameters": {
	"type": "object",		"type": "object",
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	"weekday": {		"weekday": {
	"type": "string",		"type": "string",
	"description": "~~Which weekday~~ for the appointment"		"description": "Weekday for the appointment"
	},		},
	"time": {		"time": {
	"type": "string",		"type": "string",
	"description": "~~Which time~~ for the appointment"		"description": "Time for the appointment"
			},
			"name": {
			"type": "string",
			"description": "Name of the person asking for the appointment"
	}		}
	},		},
	"required": [		"required": [
	"weekday",		"weekday",
	"time"		"time",
			"name"
	]		]
	}		}
	}		}
	]		]</pre>
	</pre>

	This configuration is made by pressing the "Function" edit icon. It is important to describe each function, so the IA can pick the correct one based on the requests from the caller. It is of the same importance to describe each of the parameters. The names of the parameters, "weekday" and "time" will be available in Asterisk as variables like USR-weekday and USR-time, so you can use them in your configuration.		This configuration is made by pressing the "Function" edit icon. It is important to describe each function, so the IA can pick the correct one based on the requests from the caller. It is of the same importance to describe each of the parameters. The names of the parameters, "name", "weekday" and "time" will be available in Asterisk as variables like USR-name, USR-weekday and USR-time, so you can use them in your configuration.

Admin: /* Putting the IA at work */

2025-04-19T07:55:37Z

Putting the IA at work

← Older revision		Revision as of 07:55, 19 April 2025
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	]		]
	</pre>		</pre>

			This configuration is made by pressing the "Function" edit icon. It is important to describe each function, so the IA can pick the correct one based on the requests from the caller. It is of the same importance to describe each of the parameters. The names of the parameters, "weekday" and "time" will be available in Asterisk as variables like USR-weekday and USR-time, so you can use them in your configuration.

Admin at 07:50, 19 April 2025

2025-04-19T07:50:24Z

← Older revision		Revision as of 07:50, 19 April 2025
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	You can verify any talk your callers had with ChatGPT by checking the IA Logs from Status/Call History. If you want to get a recording of the ChatGPT conversation, you need to activate the recording by forcing it to record "early audio" or "force before answering". The call is not bridged. You can also receive the conversation by email at the end of each ChatGPT interaction. Don't forget to create the email template for it.		You can verify any talk your callers had with ChatGPT by checking the IA Logs from Status/Call History. If you want to get a recording of the ChatGPT conversation, you need to activate the recording by forcing it to record "early audio" or "force before answering". The call is not bridged. You can also receive the conversation by email at the end of each ChatGPT interaction. Don't forget to create the email template for it.

			== Putting the IA at work ==

			Talking and giving information for the IA is an easy job, but let's put the IA to do some real work. In this case we want to use the IA to book an appointment, so when an appointment is requested, we are going to instruct the IA to ask for the weekday and the time for the appointment. This is the result of the configuration:

			<pre>
			[
			{
			"name": "book_appointment",
			"description": "you can book an appointment by asking the preferred day of the week and time",
			"parameters": {
			"type": "object",
			"properties": {
			"weekday": {
			"type": "string",
			"description": "Which weekday for the appointment"
			},
			"time": {
			"type": "string",
			"description": "Which time for the appointment"
			}
			},
			"required": [
			"weekday",
			"time"
			]
			}
			}
			]
			</pre>

Admin: /* Verifying the talk */

2025-04-19T07:46:46Z

Verifying the talk

← Older revision		Revision as of 07:46, 19 April 2025
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	== Verifying the talk ==		== Verifying the talk ==

	You can verify any talk your callers had with ChatGPT by checking the IA Logs from Status/Call History. If you want to get a recording of the ChatGPT conversation, you need to activate the recording by forcing it to record "early audio" or "force before answering". The call is not bridged		You can verify any talk your callers had with ChatGPT by checking the IA Logs from Status/Call History. If you want to get a recording of the ChatGPT conversation, you need to activate the recording by forcing it to record "early audio" or "force before answering". The call is not bridged. You can also receive the conversation by email at the end of each ChatGPT interaction. Don't forget to create the email template for it.

Admin at 16:55, 24 March 2025

2025-03-24T16:55:25Z

← Older revision		Revision as of 16:55, 24 March 2025
Line 23:		Line 23:
	== Verifying the talk ==		== Verifying the talk ==

	Yu can verify any talk your callers had with ChatGPT by checking the IA Logs from Status/Call History		You can verify any talk your callers had with ChatGPT by checking the IA Logs from Status/Call History. If you want to get a recording of the ChatGPT conversation, you need to activate the recording by forcing it to record "early audio" or "force before answering". The call is not bridged