Receiving SMS and routing to an email

There are two ways to receive SMS. You can receive them as SIP MESSAGE, or you can have them delivered from your provider using an API.

SIP MESSAGE

As first step, please check if your system can receive messages using SIP protocol. In sip.conf check if you have the following rows:

accept_outofcall_message=yes
outofcall_message_context=astsms
auth_message_requests = yes

Add if not, then add this to the [general] section of sip.conf and reload the sip module

In your DID, configure the protocol SIP MESSAGE and its destinations

In your SMS Provider, configure the URL https://.../pbx/receivesms.php

So when your provider needs to deliver you a SMS, it will call your URL and provide all data.

In your DID you need to configure which fields are mapped with each info:

If you provider is twilio, you can use their protocol, in this case the fields are already mapped and there is no other need.