Understanding autorefills and autocharges

Autorefills and Autocharges are two distinct features available from the Admin/Balance Dashboard page and they serve different purposes, even if the name may be similar.

The Autocharges applies a fixed amount of credit (or debit) to the tenant account, based on the schedule set. So, for example, if every month you apply a renting of $2 for each of the phone equipment, that is the correct place to configure it.

The autorefills instead restore a certain amount of credit into the tenant account. For example, you run a postpaid tenant and you want to reset to zero its credit every month, just set the autorefill to zero for that tenant. If every month you want to give a certain credit to the tenant to be used, set the autorefill to that amount and regardless how much the tenant has used, its credit will be set to that amount.